Frequently Asked Questions

Laser Titanium™ Cookware

What is Laser Titanium™ Cookware?

Laser Titanium™ cookware features a patent-pending cooking surface created by laser etching directly into hard-anodized aluminum. This process delivers long-lasting food release without the need for a chemical coating. It’s made without intentionally added PFAS, PTFE, and PFOA, safe for metal utensils, heats evenly, and is oven safe up to 700°F (500°F with lids).

What are the benefits of Laser Titanium™ Cookware?

- Excellent food release that lasts over time
- Made without intentionally added PFAS, PTFE, and PFOA
- No coating to wear or peel
- Safe for use with metal utensils
- Oven safe up to 700°F (500°F with lids)
- Dishwasher safe for easy cleanup

Can it go in the oven?

Yes, Laser Titanium™ cookware is oven safe up to 700°F (500°F with lids).

Is it dishwasher safe?

Yes, all Laser Titanium™ cookware is dishwasher safe.

Does it come with a warranty?

Yes, it includes a limited lifetime warranty against manufacturing defects under normal household use.

Do I need to season my Laser Titanium™ Pans?

No – you do not need to season your pans. If you received an insert advising you to season your pans in the packaging you can disregard that.

 

Stainless Steel Cookware

What is Stainless Steel Cookware?

Our stainless steel cookware is crafted with premium food-grade stainless steel and a layered aluminum core for fast, even heating. It’s made without intentionally added PFAS, PTFE, and PFOA, and built for durability, performance, and versatility.

How should I care for Stainless Steel Cookware?

Please refer to the Use & Care instructions. https://flavortown-cookware.com/pages/stainless-steel-cookware-care-user-instructions) 

Can Stainless Steel Cookware go in the oven?

Yes, it’s oven safe up to 500°F (300°F for glass lids).

Does it come with a warranty?

Yes, it includes a limited lifetime warranty against manufacturing defects under normal household use.

 

Ceramic Cookware

What is Ceramic Cookware?

Our ceramic cookware features an aluminum core for even heat distribution and a smooth ceramic cooking surface for easy food release. It’s made with mineral-based coating for healthy cooking It’s made without intentionally added PFAS, PTFE, and PFOA, and designed for both everyday cooking and beautiful stovetop-to-table presentation.

How should I care for Ceramic Cookware?

Before first use, wash with warm, soapy water and dry. We recommend handwashing to protect the surface. Use medium heat, avoid metal utensils, and allow the pan to cool before cleaning. 

Can Ceramic Cookware go in the oven?

Yes, our ceramic cookware is oven safe up to 450°F (300°F for glass lids).

Is it dishwasher safe?

We recommend handwashing to maintain the ceramic surface, but it can be placed in the dishwasher if needed.

 

General

What is the return policy?

We offer a 30-day return window on unused products in original packaging. Please see our Return Policy at https://flavortown-cookware.com/pages/return-policy for full details.

How do I contact customer service?

You can reach us via our Contact Page at https://flavortown-cookware.com/pages/contact