Not 100% sure at this point
Nana, we appreciate the feedback. Consumer experience is critical in our product development process. We appreciate you taking the time to do the pre-seasoning work. This will enhance the non-stick properties of these fry pans. While the pre-seasoning you did already should be sufficient, but if you want to go through the process again, you can find step-by-step instructions on our website- https://flavortown-cookware.com/pages/care-user-instructions
If you have any further questions, please reach out to our customer service team at 1-877-246-0990 or email ftcooking@monchateau.us
~'Dr. Titanium'
All three pans work great for non-stick the only thing I don't like is the big pan is advertised as 12 in it is 12 in at the top of the pan at the bottom the actual cooking surface is only 8 in across same thing goes with the neck Pan and the neck pan hard to get long strips of bacon in without curling up the sides and not cooking all in all they're okay pans just wish it was 12 inch across the bottom
Jeff,
Thank you for your feedback. Consumer experience is critical in our product development process. We will consider this feedback as we develop future products. Our team is currently evaluating larger vessels as part of our phase two product development. Because of the excellent heat conducting qualities of our aluminum construction the side walls of the vessel act as a cooking surface as well. We offer a variety of items with larger cooking surfaces. For example, our 5qt saute pan with a cooking surface of 11+ inches. If you have any further questions, please reach out to our customer service team at 1-877-246-0990 or email ftcooking@monchateau.us.
~Dr. Titanium
The pans are outstanding !!!! Browning and frying, easy clean up .
These pans have increased my pleasure of cooking
I followed directions for seasoning and by the time it started smoking I had spotted cookware. I have scrubbed with everything I can think of and still have spots.
Linda, we appreciate the feedback as consumer experience is critical in our product development process. We clearly missed the mark with the set you received and would appreciate the opportunity to make things right. Our current ratings sit at 4.65 stars, so we'd like to talk with you about your experience. Our CEO has reached out to you via email to set up a call and talk through the specific issues you encountered. If you have time to reply, he'd love to speak with you one-on-one.
~'Flavortown CEO'
Wouldn’t recommend buying these pans. Cooked breakfast sausage and it stained the pans lmao. I even used oil and still stuck and stained. Wish I would have saved my money
Tom, we appreciate the feedback. Consumer experience is critical in our product development process. Our SVP reached out to you to talk through the specific issues you encountered and offered to take your pans back for further inspection and send you a replacement set. Thanks for taking the time to talk with him on the phone. We are confident the new set we sent you will make you love them as much as we do!
~ 'Flavortown CEO'
I've only been using it for 2 weeks and I do like them. I was surprised they needed to be seasoned, but it was quick.
These pans are very good quality. I love all three of them. I am a fan. I highly recommend them.
I don't know how good these pans are, because I think my wife might have ruined them. During the seasoning process she wiped on a very thin coat of oil but didn't see the oil smoke so she kept on cooking them and the oil hardened. So now they have a tacky coating. The pans seem like they would have been really nice.
James, we appreciate the feedback. One of the big advantages of this new product line is that there is no coating to damage, scrape, or flake off. To thoroughly clean your pan, we suggest using an abrasive cleanser, kitchen sponge, and some good old fashion elbow grease. This should make the pans like brand new. Once complete, follow the seasoning process as shown here: https://flavortown-cookware.com/pages/care-user-instructions If you have any further questions, please reach out to our customer service team at 1-877-246-0990 or email ftcooking@monchateau.us
~'Dr. Titanium'
Pans are well made, easy to prep. Had good luck with them so far.
Needed a new set of pans because the old ones were starting to flake causing some concern. Since receiving these I have been impressed, the non stick works great!!
John, thanks for the five stars! One of the big advantages of this new product line is that there is no coating to damage, scrape, or flake off. Laser Titanium pans require a small amount of oil or butter to create the same easy food release without any potentially harmful chemicals. Keep rocking these pans John!
~'Boca Guy'
I needed to upgrade my old pans and these were much nicer than I expected. There was a little weight to them (not too much) which felt like a higher quality product. Excited to break them in!
Brendan, thank you for the five stars! One of the nice advantages of using titanium in our pans is that they are both durable and light weight. Feel free to break them in with authority, they are 3X stronger than stainless steel!
~Boca Guy
they are amazing better thank expected can't wait to get the pots
Mike, we appreciate the feedback. Consumer experience is critical in our product development process. You are not alone, we are getting a lot of request for additional items. Please check back on our website by end of June as the full assortment will be launching then. If you have any further questions, please reach out to our customer service team at 1-877-246-0990 or email ftcooking@monchateau.us
~'Boca Guy'
My new go to pans for eggs omelets and so much more! Did the seasoning right out of the box loving them so far!!
The pans are wonderful. The prework to use them correctly is a little more than expected but worth it!!
Beverly, we appreciate the feedback. Consumer experience is critical in our product development process. One of the big advantages of this new product line is that there is no coating to damage, scrape, or flake off. Traditional nonstick pans have a chemical coating. We appreciate you taking the time to do the pre-seasoning work. This will enhance the non-stick properties of these fry pans. It's worth the little extra work to not have to worry about toxic chemicals. If you have any further questions, please reach out to our customer service team at 1-877-246-0990 or email ftcooking@monchateau.us
~'Dr. Titanium'
I am really enjoying the pan they are perfect and to know they are safe which is huge for my health.
I have always been looking for a better frying pan and now, I have found them. So far, they have done everything I asked of them and then some. I believe they will continue to provide great cooking for a long time. Thanks for the pans, Guy!!
Not worth the money
Mark, sorry to hear you're dissappointed, our current ratings sit at 4.78 stars, so we'd like to talk to you about your experience. Our CEO has reached out to you via email and would like to better understand. If you have time to reply, he'd love to speak with you one-on-one.
~'Flavortown CEO'
Beautiful 3 piece set. Excellent price. These pans cook great on my electric glass cooktop. Quick heat, even and easy cleaning. I have also run through the oven test and that went great as well. The ONLY thing that comes to mind when I look at these items is they appear to be easy to scratch, in fact look sensitive to abrasion, HOWEVER. I have no scratches as of yet and haven't exactly babied these siblings. They have been used and will continue to be tested although I would imagine @guy has handled that 1K times over. Murph
Murph, we appreciate the feedback and thrilled that you are enjoying your new fry pans. One of the big advantages of this new product line is that there is no coating to damage, scrape, or flake off. We designed these Laser Titanium fry pans to be durable and long-lasting, so you can be sure that they will keep performing without scratching for years to come! If you have any further questions, please reach out to our customer service team at 1-877-246-0990 or email ftcooking@monchateau.us
~'Boca Guy'
These pans are awesome! We threw away our very expensive Circulon pans that didn't hold up, and replaced them with the Flavortown ones. Directions on how to season them were very clear. We have been using all three, and love them! The price of these pans was amazing!
